---
title: How the practitioner platform works
description: How the regenerus platform works, orders, tests, payments
---

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2. [Getting Started](https://support-centre.regeneruslabs.com/getting-started?hsLang=en)
3. [Practitioner](https://support-centre.regeneruslabs.com/getting-started?hsLang=en#practitioner)

March 13, 2026

# How the practitioner platform works

### **How the Practitioner Platform Works**

The **Regenerus practitioner platform** makes functional testing simple, efficient, and fully integrated into your workflow. From ordering tests to reviewing results, everything is managed securely in **one place — powered by Regenerus Labs**.

### **Step 1: Create Your Practitioner Account**

**Complete your registration:**

- Fill in the **[practitioner registration form](https://www.regeneruslabs.com/)**
- Submit your **qualifications and supporting documents**

**Get verified:**

- Our team reviews your submission
- Once approved, your account is **activated and ready to use.**  Only qualified practitioners can access the platform, keeping testing **safe and reliable**.

### **Step 2: Browse & Order Tests**

**Find the right tests:**

- Access our full range of **functional and diagnostic tests**
- Select the tests your patient needs

**Place your order:**

- Submit orders directly from your **secure practitioner portal**
- Designed for **practitioner-led interpretation**, so you get accurate clinical insights

**Video Guides:**

- [▶ How to Order a Test](https://practitioners.regeneruslabs.com/cmp/organisations/ne8ygn/dashboard/learning_hub/video_guides/how-to-order-a-test)
- [▶ How to Order for International Clients](https://practitioners.regeneruslabs.com/cmp/organisations/ne8ygn/dashboard/learning_hub/video_guides/international-ordering)
- [▶ Stock Orders](https://patients.regeneruslabs.com/cmp/organisations/ne8ygn/dashboard/learning_hub/video_guides/stock-orders)

### **Step 3: Send Test Kits to Patient**

**Delivery options:**

- **Direct to your clinic**, or
- **Direct to your patient’s home**

**Follow instructions:**

- Each kit includes **clear collection instructions** to ensure accurate samples

### **Step 4: Laboratory Analysis**

**Processing:**

- Patients return their samples using the provided packaging and return shipping label
- The lab completes analysis and prepares **practitioner-focused reports**

**Access results:**

- Reports are uploaded **securely to your account**, ready for review

### **Step 5: Review Results & Support Clinical Decisions**

**Interpret reports:**

- Reports provide **clear, actionable insights** to guide personalised care plans

**Use clinical resources:**

- Access **educational materials and practitioner tools** directly through the platform

**Streamline your workflow:**

- Save time and focus on **what matters most — your patients**

### **Step 6: Payments**

**Secure payments:**

- Pay for your orders directly through the platform via stripe

**Video Guide:**

- [▶ Ways to Pay](https://patients.regeneruslabs.com/cmp/organisations/ne8ygn/dashboard/learning_hub/video_guides/ways-to-pay)

### **Step 7: Ongoing Support**

- Our **support team** is available to assist at any stage
- Access **guides, tutorials, and FAQs** in the support centre

- [Getting Started](https://support-centre.regeneruslabs.com/getting-started?hsLang=en#main-content)

    - [Practitioner](https://support-centre.regeneruslabs.com/getting-started?hsLang=en#practitioner)
    - [Patient](https://support-centre.regeneruslabs.com/getting-started?hsLang=en#patient)
- [Ordering & Tests](https://support-centre.regeneruslabs.com/ordering-tests?hsLang=en#main-content)

    - [Available Tests & Lab Partners](https://support-centre.regeneruslabs.com/ordering-tests?hsLang=en#available-tests-lab-partners)
    - [Placing an Order](https://support-centre.regeneruslabs.com/ordering-tests?hsLang=en#placing-an-order)
- [Samples & Shipping](https://support-centre.regeneruslabs.com/samples-shipping?hsLang=en#main-content)

    - [Sample Collection](https://support-centre.regeneruslabs.com/samples-shipping?hsLang=en#sample-collection)
    - [UK Shipping](https://support-centre.regeneruslabs.com/samples-shipping?hsLang=en#uk-shipping)
    - [International Shipping](https://support-centre.regeneruslabs.com/samples-shipping?hsLang=en#international-shipping)
- [General Enquiries](https://support-centre.regeneruslabs.com/general-enquiries?hsLang=en)
- [Billing & Payments](https://support-centre.regeneruslabs.com/billing-payments?hsLang=en)
- [Practitioner Portal](https://support-centre.regeneruslabs.com/practitioner-portal?hsLang=en)
- [Results](https://support-centre.regeneruslabs.com/results?hsLang=en)

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