Packaging & Labelling
When returning your samples from outside the UK, please follow these packaging steps to help your sample arrive safely and avoid delays.
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Place all of your samples inside the test kit box before shipping.
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Put the box inside the DHL Medical Express bag provided. Please keep the bag flat rather than wrapping it around the box.
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Insert your return label into the plastic sleeve on the back of the DHL bag.
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Please avoid sticking the label directly onto the bag.
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Follow the DHL shipping instructions included in your test kit.