---
title: Samples & Shipping | Support Centre
description: Step-by-step guidance on sample collection, packaging, and return shipping, including courier booking, UK and international requirements, and support for collections or delivery issues.
---

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1. [Support Centre](https://support-centre.regeneruslabs.com/)
2. [Samples & Shipping](https://support-centre.regeneruslabs.com/samples-shipping)

# Samples & Shipping

 Step-by-step guidance on sample collection, packaging, and return shipping, including courier booking, UK and international requirements, and support for collections or delivery issues.

## Sample Collection

- [Stool Test Collection](https://support-centre.regeneruslabs.com/stool-test-collection)
- [Hair Test](https://support-centre.regeneruslabs.com/hair-test)
- [Dried Urine Collection Standard (DUTCH Testing)](https://support-centre.regeneruslabs.com/dried-urine-collection-standard-dutch-testing-)
- [Urine Test Collection (Liquid Urine-Based Kits)](https://support-centre.regeneruslabs.com/urine-test-collection-liquid-urine-based-kits-)
- [Labelling Requirements](https://support-centre.regeneruslabs.com/labelling-requirements)
- [Blood Venous](https://support-centre.regeneruslabs.com/blood-venous)
- [Dried Blood Spot](https://support-centre.regeneruslabs.com/dried-blood-spot)
- [Common Collection Errors](https://support-centre.regeneruslabs.com/common-collection-errors)

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## UK Shipping

- [Booking a DHL Collection (UK)](https://support-centre.regeneruslabs.com/how-do-i-book-a-sample-collection)
- [Preparing and Returning Your Sample (UK)](https://support-centre.regeneruslabs.com/booking-dhl-collections-uk)
- [Collection Issues and Alternative Returns (UK)](https://support-centre.regeneruslabs.com/booking-dhl-collections-uk-0)
- [Missed Collections or Failed Returns](https://support-centre.regeneruslabs.com/missed-collections-or-failed-returns)

## International Shipping

- [International missed collections or failed returns](https://support-centre.regeneruslabs.com/missed-collections-or-failed-returns-)
- [Customs & Documentation](https://support-centre.regeneruslabs.com/customs-documentation)
- [International Shipping Instructions](https://support-centre.regeneruslabs.com/international-shipping-instructions)
- [Packaging & Labelling](https://support-centre.regeneruslabs.com/packaging-labelling)
- [How do I book a sample collection?](https://support-centre.regeneruslabs.com/how-do-i-book-a-sample-collection-0)
- [Do you offer international shipping?](https://support-centre.regeneruslabs.com/do-you-offer-international-shipping)

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- [Getting Started](https://support-centre.regeneruslabs.com/getting-started#main-content)

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- [Ordering & Tests](https://support-centre.regeneruslabs.com/ordering-tests#main-content)

    - [Available Tests & Lab Partners](https://support-centre.regeneruslabs.com/ordering-tests#available-tests-lab-partners)
    - [Placing an Order](https://support-centre.regeneruslabs.com/ordering-tests#placing-an-order)
- [Samples & Shipping](https://support-centre.regeneruslabs.com/samples-shipping#main-content)

    - [Sample Collection](https://support-centre.regeneruslabs.com/samples-shipping#sample-collection)
    - [UK Shipping](https://support-centre.regeneruslabs.com/samples-shipping#uk-shipping)
    - [International Shipping](https://support-centre.regeneruslabs.com/samples-shipping#international-shipping)
- [General Enquiries](https://support-centre.regeneruslabs.com/general-enquiries)
- [Billing & Payments](https://support-centre.regeneruslabs.com/billing-payments)
- [Practitioner Portal](https://support-centre.regeneruslabs.com/practitioner-portal)
- [Results](https://support-centre.regeneruslabs.com/results)

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