---
title: Where to get help.
description: where do i go to get help and support as a patient
---

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March 19, 2026

# Where to get help.

### **Where to Get Help**

We’re here to support you throughout your healthcare journey with Regenerus Labs. Here are the different ways you can get help.

#### **1. Your Healthcare Provider**

Your healthcare provider is your **main point of support**.

- They can explain your test, results, and next steps
- Help with any questions about your health or treatment
- Guide you through the testing process

#### **2. Support Centre & FAQs**

Visit our Support Centre to find:

- Answers to common questions
- Step-by-step guides and helpful resources

👉 [https://support-centre.regeneruslabs.com/](https://support-centre.regeneruslabs.com/?hsLang=en)

You can also use our **live chat** during working hours and out of hours for quick answers.

#### **3. Contact Our Team**

For general enquiries, you can contact us directly:

📧 **info@regeneruslabs.com**

Our team will respond as soon as possible during working hours.

#### **4. Find a Practitioner**

If you’re not currently working with a healthcare provider, you can use our **Find a Practitioner** service:

- Search our network of **verified practitioners**
- Find a practitioner suited to your needs
- Get expert support throughout your healthcare journey

👉 [https://practitioners.regeneruslabs.com/find-a-practitioner/experts](https://practitioners.regeneruslabs.com/find-a-practitioner/experts)

#### **Working Hours & Response Times**

- **During working hours:** Live chat and email support are available
- **Outside working hours:** You can still browse the Support Centre or send us an email, and we’ll respond as soon as possible

### **Quick Tip:**

For the quickest support, start with your **healthcare provider or the Support Centre**. If you don’t yet have a provider, use **Find a Practitioner** to get started.

- [Getting Started](https://support-centre.regeneruslabs.com/getting-started?hsLang=en#main-content)

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- [Results](https://support-centre.regeneruslabs.com/results?hsLang=en)

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