Where to get help.
Where to Get Help
We’re here to support you throughout your healthcare journey with Regenerus Labs. Here are the different ways you can get help.
1. Your Healthcare Provider
Your healthcare provider is your main point of support.
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They can explain your test, results, and next steps
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Help with any questions about your health or treatment
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Guide you through the testing process
2. Support Centre & FAQs
Visit our Support Centre to find:
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Answers to common questions
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Step-by-step guides and helpful resources
👉 https://support-centre.regeneruslabs.com/
You can also use our live chat during working hours and out of hours for quick answers.
3. Contact Our Team
For general enquiries, you can contact us directly:
Our team will respond as soon as possible during working hours.
4. Find a Practitioner
If you’re not currently working with a healthcare provider, you can use our Find a Practitioner service:
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Search our network of verified practitioners
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Find a practitioner suited to your needs
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Get expert support throughout your healthcare journey
👉 https://practitioners.regeneruslabs.com/find-a-practitioner/experts
Working Hours & Response Times
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During working hours: Live chat and email support are available
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Outside working hours: You can still browse the Support Centre or send us an email, and we’ll respond as soon as possible
Quick Tip:
For the quickest support, start with your healthcare provider or the Support Centre. If you don’t yet have a provider, use Find a Practitioner to get started.